Returns & Exchanges
At Lisa Abercrombie, we want you to love your purchase; if you are not completely satisfied, we offer a 30-day return window for all unworn apparel with original tags attached. Please note that items marked as final sale are ineligible for return or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
Package Your Items
Place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact to qualify for a full refund.
Receive Your Refund
Drop off your package at any authorized carrier location; your refund will be processed to your original payment method within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing