Frequently Asked Questions

Everything you need to know about shopping with Lisa Abercrombie.

How can I track my order?

Once your order has been dispatched, you will receive a shipping confirmation email containing your unique tracking number and a link to the carrier’s website.

What is your return policy for fashion items?

We offer a 30-day return window for all unworn items with original tags attached. Please ensure the garments are free from makeup, perfume, or alterations.

Do you offer international shipping?

Yes, Lisa Abercrombie ships worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.

How do I find my correct size?

Each product page features a detailed sizing guide. We recommend measuring yourself and comparing it to our 'True-to-Fit' chart to ensure the perfect silhouette.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Klarna for flexible financing options.

Are your materials sustainably sourced?

At Lisa Abercrombie, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and fair-trade manufacturing processes across our seasonal collections.